1. General Shipping Terms
Orders shipping to the contiguous U.S. are shipped FREE (HI, AK, APO, PR, Guam, etc. excluded).
2. U.S Non-Contiguous Orders
Orders shipping to non-contiguous U.S. territories will ship through the U.S. Postal Service according to the USPS international shipping rate. This includes Alaska, Hawaii, APO, FPO, Puerto Rico, U.S. Virgin Islands, American Samoa, Federated States of Micronesia, Guam, Marshall Islands, Northern Mariana Islands, & Palau.
3. Canadian Orders
Orders shipping to Canada will go through the CA Postal Service.
4. Expedited Shipping
Shipping time will start when your package leaves our facility. If you require overnight shipping, please email email@example.com as we do not have this option available for online orders at this time.
5. Shipping Details
Orders placed before 4p.m. PST are usually shipped out at the same day. Typically, orders placed after 4PM PST are shipped at the following day. Orders placed on Friday after 4PM PST are shipped on the following Monday or on the next business day. It usually takes 2-10 working days to for orders to arrive. Our orders are imported every few hours to our internal processing system. At that time you receive your order number via email, another email will follow with tracking number details a few hours after the item leaves our facility. Transit times start when your package leaves our facility. Transit times are not guaranteed and shipping costs are not refundable.
Tracking emails are sent from our internal system from firstname.lastname@example.org. You may view the status of your order by logging into your account and viewing your order history or by clicking the 'Track Order Link' in your order confirmation email.